"Whether you deliver experiences for one person at a time or a thousand folks, this is for you.

If you feel like what you do, or the service you deliver, doesn't really count as 'design', rest assured this is for you.

The retreat opened my eyes to the sheer depth and detail you can design for. 

If you're looking for learning that's playful, inspiring, and a workout for your imagination...and you're tired of phrases like 'optimise', 'customer acquisition', and 'digital first' (insert your favourites here!)...

this is for you."

- Nneka Chukwurah, Content Designer & Community Organizer

"Before the retreat, I felt like something was missing in my approach to workshop design. I had years of experience, but it was a constant struggle to articulate my vision and get others on board.

Olivia's program was a revelation.

For the first time, I had the language and frameworks to clearly communicate my design intentions and get buy-in from my team.

This retreat has fundamentally changed how I approach experience design. My work is more intentional, spacious, and user-centered, and the results speak for themselves. The workshop I designed during Olivia’s retreat received the highest participant ratings I've ever seen.

If you're even considering any of Olivia’s offerings, just do it! She is a gifted facilitator and an inspiring human being. She'll push you to think differently, expand your creative boundaries, and you’ll have a blast in the process!"

- Alison Guglielmo Kerr, Design & Facilitation Partner @ Transcend

"The retreat felt like a respite from the thinking world that we are in, transporting us into a feeling world that's soft, gentle and human.

I now have frameworks to articulate and connect the dots between what were once fragmented thoughts on what good experiences are made of. Plus levers through which I can add that additional oomph.

But most importantly, the 8 weeks helped me lean more confidently and keenly into feelings, and to embrace feelings as the anchor of all experiences, be it a marketing campaign, a dinner club, or a Christmas gathering.

It's a feelings world, people! "

- Agalia Tan, Senior Strategist, Community Builder, Musician

"The sessions were warm and cozy and deeply human. I loved the rhythmic immersion of storytelling, reflection, and sharing. 

I spend so much time on Zoom, but the immersive workshops felt different — Olivia is a kickass facilitator.

So nice to drop into soul nourishing spaces with other humans and remember that creating wonder and delight is as crucial as the rest of it."

- Karrah Phillips, Program Manager @ AirBnB

 "Before this retreat, I never claimed the title 'experience designer.' Olivia helped me tend to that becoming.

Now, I can’t unsee it—I move through the world with a new lens, noticing rhythm, flow, and invitation everywhere.

It was the highlight of my week, and truly felt like a retreat, not a class! Spacious, reflective, and alive.  Olivia holds space with both care and quiet brilliance. Her tools, frameworks, and pacing helped me name things I’ve long felt but never articulated.

I left feeling more grounded in my practice, more confident in my design instincts, and more connected to my work’s deeper resonance. This has been a gift I'll continue to revisit over and over again to integrate and weave into various aspects of my work and life.

If you’re at a threshold—creatively, professionally, personally—I couldn’t recommend this more!"

- Danielle Cadhit, Director of Systems & Emergent Strategy @ Coralus

"Before the retreat, I had a hazy vision for a magic show. Over the course of eight weeks, that hazy vision turned into something vivid, concrete, and actionable, with so many unexpected elements.

Olivia is super skilled as an experience designer and facilitator, and each session felt like a mini world that she meticulously built and brought our group into.

She's witty and fun, and she reflects back to everyone with a lot of care and love. And her frameworks helped me think about things I had felt intuitively but never knew how to name.

I would recommend this course to anyone who is crafting ANYTHING.

Olivia teaches you experience design and also helps you become the kind of person who creates experiences everywhere you go."

- Emily Carter, Magician and Comms Specialist

"Wow! What an incredible journey. 

Olivia creates such beautiful space to cultivate and develop your skills as an experience designer.

I feel more equipped than ever to create meaningful and moving experiences for end users, for people I love, and for myself too!"

- Simar Mangat, Founder @ Mana Verse